April 2, 1992
David Rice
2---- K--------- Dr
L----- N-----, CA -----
Dear Mr Rice:
Thank you for calling today and notifying us of the over payment of $200.00. You saved us a lot of work, looking for this error. The teller involved, and I, hope this error has net caused you any problems. Please accept our apology.
There are people in this world who would not be as considerate and honest. Therefore, please accept our small gift of gratitude, a gift certificate of See's candy.
Looking forward to serving you better.
Cordially,
Lynn Van Winkle
Branch Manager